Our services operate in line with relevant legislation, regulatory guidance and recognised standards, including:
The Care Quality Commission (CQC) is the independent regulator of health and social care services in England.
We recognise the importance of meeting the standards and expectations relevant to the services we provide.
We work with the relevant requirements of the Health and Social Care Act 2008 as part of our commitment to safe and effective care
We recognise the importance of supporting individuals' rights, choices and decision-making in accordance with the principles of the Mental Capacity Act 2005.
We are committed to treating everyone fairly and with dignity, respecting equality and protecting individuals from discrimination.
We recognise the importance of maintaining safe working practices and environments for the people we support, their families and our staff.
We recognise our responsibilities around protecting personal information and handling individuals' data appropriately and securely.
Regulatory compliance is an ongoing responsibility. We continually monitor and review our services to identify areas where improvements can be made and ensure that our practices remain aligned with relevant requirements and standards.
Regularly review our services, processes and practices.
Consider feedback, incidents, concerns and other relevant information.
Identify opportunities to strengthen our services and standards.
Ensure staff understand their responsibilities and receive appropriate guidance and training where required.
Regulatory requirements are an important part of providing quality care, but our commitment goes beyond compliance.
We aim to ensure that the people we support are treated with dignity, respect and compassion, while having their individual needs, preferences and choices recognised.
Safety
Protecting the wellbeing of the people we support.
Dignity
Respecting every individual and their personal choices.
Quality
Continually working to maintain and improve our services.
Accountability
Taking responsibility for the quality and safety of the support we provide.
At 2SAM22 Sharma, we are committed to continually developing our services and maintaining high standards of care.We understand that regulatory compliance is an ongoing process, and we will continue to monitor, review and improve our practices to support the people who rely on our services.